Shipping policy
Shipping Policy – Secrets & More
Last updated: January 4, 2026
Secrets & More operates as a private, invite-only store. This Shipping Policy explains how and when orders are shipped after purchase.
Shipping Locations
We currently ship orders within Egypt only.
Order Processing Time
Orders are processed within 1–3 business days after confirmation. Orders are not shipped on public holidays.
Delivery Time
Estimated delivery time is 3–5 business days after dispatch, depending on your location. Delivery times are estimates and may vary due to courier conditions or unforeseen circumstances.
Shipping Fees
Shipping fees are calculated at checkout and displayed before payment is completed. Any free shipping offers, if applicable, will be clearly stated at checkout.
Order Tracking
Once your order is shipped, you may receive tracking or delivery confirmation via email or phone, depending on the courier.
Failed or Delayed Delivery
If a delivery attempt fails due to incorrect address details or unavailability, the courier may attempt redelivery or contact you directly. Additional delivery fees may apply in such cases.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery so we can assist you.